Telemedicine

Video-first care platforms built for clinicians, patients and compliance reviewers alike.

Stack: HIPAA · HL7/FHIR · WebRTC
overview

We've built telemedicine products from first-visit MVPs to platforms serving national provider networks, including work with Doctor on Demand.

Virtual care is more than a video call: scheduling, intake, eligibility, e-prescribing, documentation, billing and audit logging all have to work on flaky consumer networks and inside clinical workflows.

We design for the two hardest users at once — a patient on a bad connection who has never used your product, and a clinician with eight minutes per visit whose time you cannot waste.

Visit connection successNetwork-resilient
PHI handlingHIPAA-aligned
Care flows shippedSync + async
Video visit uptime99.9%+
EHR/FHIR integrations shippedMultiple
No-show reduction, typical20–35%
what's included
01

Patient apps

Onboarding, intake, scheduling, visits, follow-ups and secure messaging on web and mobile.

02

Provider & admin tools

Clinician consoles, queues, documentation, care-team coordination and reporting.

03

Real-time video & messaging

WebRTC pipelines with fallbacks, quality telemetry and waiting-room UX.

04

Clinical integrations

EHR/EMR, labs, pharmacy, payments and identity via HL7/FHIR and partner APIs.

05

Compliance engineering

HIPAA-aligned architecture, access controls, encryption, BAAs and audit trails.

06

Remote monitoring

Device and wearable data ingestion with clinical alerting and triage rules.

where it's applied

Typical telemedicine engagements

Urgent care on demand

Queue-based visits with triage, matching and instant clinician availability.

Scheduled specialist visits

Calendars, eligibility checks, reminders and post-visit summaries.

Behavioural health

Recurring sessions, secure messaging and outcome questionnaires.

Chronic care management

Device data, care plans and asynchronous clinician review.

Employer & payer programs

Eligibility feeds, cohort reporting and white-labelled patient experiences.

E-prescribing & pharmacy

Controlled and non-controlled substance prescribing wired into pharmacy networks.

why teams pick us
01

Shipped at national scale

Our teams have delivered virtual care used across large provider networks.

02

Compliance as architecture

Roles, retention, encryption and audit logging designed before the first feature.

03

Clinician-tested flows

We pilot with real providers on real visits before scaling the network.

04

Resilient video

Adaptive bitrate, reconnects, fallbacks and quality telemetry on every session.

05

Doctor on Demand pedigree

Team experience building and scaling a national telehealth platform.

06

Interoperability by default

HL7/FHIR wired in from the first sprint, not bolted on before launch.

tooling
Real time
WebRTCTwilio VideoLiveKitTURN/STUNWebSockets
Clinical
HL7 v2FHIRSMART on FHIRe-prescribingICD/CPT
Apps
ReactReact NativeSwiftKotlinNode.js
Compliance
HIPAASOC 2 readinessKMS encryptionAudit loggingBAAs
Payments & billing
Insurance eligibilityCopay processingStripeClaims export
Monitoring
Wearable APIsRemote patient monitoringAlertingDatadog
industries served
  • Virtual care providers
  • Hospital systems
  • Payers
  • Digital health startups
  • Employer health
how we run it
  1. 01
    Clinical workflow mapping
    We model the real care pathway with your clinicians before writing code.
  2. 02
    Compliance-first architecture
    Data flows, roles, retention and logging designed for review from day one.
  3. 03
    Build & clinical pilot
    Iterate with a small provider cohort on real visits.
  4. 04
    Scale the network
    Capacity, monitoring, support tooling and multi-market rollout.
  5. 05
    Integrate & automate
    EHR sync, billing and eligibility connected to remove manual steps.
  6. 06
    Support & iterate
    Ongoing monitoring, clinician feedback loops and feature expansion.
questions we get asked

Are you HIPAA compliant?

We build HIPAA-aligned systems and sign BAAs; compliance is a joint program covering your policies, vendors and our engineering controls.

Can you integrate with our EHR?

Yes — FHIR/HL7 where available, and pragmatic adapters where it isn't.

Do you support async care?

Yes. Messaging, questionnaires, store-and-forward media and e-visits alongside live video.

How long does a telemedicine MVP take?

A focused first release with scheduling, video visits and clinician tooling typically takes three to four months.

Do you build the video stack yourselves?

We integrate proven WebRTC platforms and engineer the reliability layer around them — that's where visit quality is won or lost.

Can the platform support multiple regions?

Yes. Data residency, localisation and region-specific clinical and privacy rules are handled at the architecture level.

related deployments

Telemedicine in production

All case studies →

Launch virtual care that clinicians trust.

Share your care model and constraints — we'll map the platform and the compliance path.

other capabilities