Toyota
Connected car companion app
Toyota is one of the world's most recognised automotive manufacturers, known for reliability, innovation and leadership in mobility. With millions of vehicles on the road, Toyota continues to invest in digital transformation for modern drivers.
The problem
As vehicles became more connected and feature-rich, Toyota needed a unified digital experience bringing remote services, navigation, diagnostics and personalisation into a single mobile platform.
- 01A multi-platform digital companion app for iOS and Android
- 02Seamless connectivity between drivers and their vehicles
- 03Remote controls, navigation and vehicle health monitoring in one place
- 04An interface matching Toyota's global brand standards
- 05Support for millions of users across diverse markets
- 06Bring voice, wearables and remote controls together in one coherent experience
What we did
User-centered UX/UI design
Shaping intuitive, safety-focused interfaces designed around driver needs.
Native mobile development
iOS and Android components optimised for performance and reliability.
Connected features
Integrating remote vehicle controls, navigation and vehicle health insights into one cohesive experience.
Scalable architecture
Cloud and backend elements designed to support millions of users globally.
Continuous collaboration
Working with product teams, connected-services engineers and external vendors as the digital strategy evolved.
Safety-first interaction design
Keeping in-app and in-vehicle interactions simple enough to use without distraction.
What shipped
Voice-controlled navigation
Natural voice commands for cloud-based navigation and live agent support.
Remote vehicle control
Lock/unlock, start the engine, adjust climate and activate lights or horn from the app.
Smartwatch integration
Start or stop the engine straight from a wearable.
Last parked location
Find the vehicle instantly, with nearby stations, rentals and dealers.
Vehicle health monitoring
Tire pressure, fuel levels, doors and windows checked remotely.
Digital key & guest access
Share digital keys with family or set restrictions for guest drivers.
- Millions of downloads, becoming core to the modern Toyota ownership experience
- Greater driver convenience through remote access and interactive features
- Higher engagement driven by navigation, health monitoring and remote controls
- Improved brand loyalty as a leader in connected mobility
- A unified digital touchpoint for drivers anywhere
- Stronger adoption of connected features across the ownership lifecycle
- →Contributions to large-scale automotive digital ecosystems
- →Voice control, remote services and diagnostics create high-value driver experiences
- →Wearable support and cloud connectivity drive next-generation mobility
- →Multi-vendor collaboration is essential for global automotive platforms
- →Safety-conscious UX matters as much as feature breadth in the car
- →Cloud backends must be built for global, always-on usage patterns
This case study reflects the historical involvement of ELEKTRIK team members within a broader multi-vendor project.
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